Support Center

MsgMe is an exclusive dating and networking platform designed for verified, high-intent individuals. We connect people based on shared interests and values, ensuring meaningful interactions.

To join MsgMe, download our app from the App Store. You'll need to verify your identity to maintain our community's exclusivity and safety. The verification process is quick and secure.

We prioritize your safety through identity verification, community guidelines enforcement, and proactive moderation. Our reporting system allows users to quickly flag inappropriate behavior, and our team reviews all reports promptly.

MsgMe offers both free and premium features. Basic features allow you to create a profile and browse matches. In app purchases of MsgMe credits allows users to send Chat Requests. If a Chat Request is declined, MsgMe coins used to send a Chat Request get automatically refunded to MsgMe's balance.

We take your privacy seriously. Your personal information is encrypted and never shared with third parties without your consent. You control what information is visible on your profile. Read our full Privacy Policy for detailed information.

You can report inappropriate behavior directly from any user's profile or message thread. Tap the three dots menu and select 'Report'. Our moderation team reviews all reports within 24 hours and takes appropriate action.

Our matching algorithm considers your interests, preferences, and interaction patterns to suggest compatible profiles. The more you interact with the app, the better our recommendations become.

We accept major credit cards, debit cards, and payments through your app store account. All payments are processed securely through encrypted channels.